Experience

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Manufacturing

Skellefteå, Sweden
Impact Summary: Developed and standardized manufacturing training content for a European battery cell gigafactory scale-up, accelerating factory operator onboarding and audit compliance.

Industry or Service: Battery Cell Manufacturing / Workforce Training / Manufacturing Documentation / Audit Readiness

Client Info: European mid-market battery OEM specializing in prismatic Nickel-Manganese-Cobalt battery cells, packs, and energy storage systems

Duration & Engagement Type: 12 months / Independent contract

Results:

Provided specialized support during a critical scale-up phase, focusing on creating training content and machine work instructions essential for meeting auditing and compliance requirements for manufacturing documentation (VDA 6.3, IATF 16949, ISO 9001/14001).

Authored 2,000+ pages (200,000+ words) of cell manufacturing shop floor training, including slurry mixing, electrode coating, calendaring/pressing, and notching.

Developed a standardized approach for creating visual training content for machine operation, which was adopted company-wide for all future planned Northvolt sites at the time.

Contributed general manufacturing expertise to revise 200+ standard work instructions spanning the cell manufacturing process.
Germany

China
Impact Summary: Supported manufacturing documentation and operational readiness for a European battery cell gigafactory scale-up, integrating global best practices to accelerate workforce qualification during production ramp-up.

Industry or Service: Battery Cell Manufacturing / Production Ramp-up / Global Knowledge Transfer

Client Info: European battery OEM focused on high-volume prismatic cell production for the global electric vehicle market

Duration & Engagement Type: 34 months / Direct Employment

Results:

Supported global gigafactory planning, including equipment FAT / SAT / commissioning quality gates and supplier documentation revisions.

Developed 500+ pages of machine-specific technical content and 5+ hours of video walkthroughs to train production.

Standardized a shop-floor training framework to scale and localize operator qualification programs across global operations.
Shanghai, China
Impact Summary: Transformed battery cell production and quality management, boosting yields, compliance, and team performance at battery OEM’s main Chinese contract manufacturing site.

Industry or Service: Battery Cell Manufacturing / Production / Operations

Client Info: North American mid-market battery OEM specializing in cylindrical Lithium-Iron-Phosphate battery cells, packs, and energy storage systems

Duration & Engagement Type: 24 months / Independent contract

Results:

Increased final cell yield by 7.5% through targeted improvements in filtration, environmental control, and maintenance scheduling.

Managed and developed a 14-person production team across multi-shift operations, reducing turnover by roughly 33%.

Enhanced OEM–contract manufacturer communication and audit readiness, reducing compliance-related rework by nearly 50% and improving audit readiness.
Shanghai, China
Impact Summary: Directed the full design and planning of a $150M lithium-ion battery cell production line in China, delivering on-time execution and regulatory approval for a battery OEM.

Industry or Service: Battery Cell Manufacturing / Factory Process Design

Client Info: North American mid-market battery OEM specializing in cylindrical Lithium-Iron-Phosphate battery cells, packs, and energy storage systems

Duration & Engagement Type: 12 months / Independent contract

Results:

Coordinated 20+ equipment suppliers and construction partners, maintaining 100% timeline integrity and achieving project scope within 4% of budget.

Defined and validated utility and infrastructure requirements, ensuring 100% uptime readiness for all production equipment.

Authored comprehensive environmental compliance documentation, securing regulatory approval (Environmental Impact Assessment) on first submission.
USA (Nationwide)
Impact Summary: Drove digital transformation and Lean adoption across 15 US manufacturing sites, delivering record productivity gains, labor savings, and unlocked capacity.

Industry or Service: SaaS for Manufacturing / Lean Operations / Shop-floor Coaching / Executive Coaching

Client Info: Various US-based mid-market manufacturing facilities (food, beverage, nutraceuticals, and consumer packaged goods)

Duration & Engagement Type: 18 months / Consulted via US/UK-based agency

Results:

Coached 15 US-based manufacturers to increase production line efficiencies by at least 8% up to 92%, and to reduce downtime by up to 45%.

Led 20 Kaizen projects, delivering $6.5M+ in annual labor savings and $25M in potential capacity gains.

Coached Lean and CI cultural adoption among 2,000+ workers, increasing employee engagement and retention.
Las Vegas, USA
Impact Summary: Implemented process automation improvements at a rare earth metal separation facility, improving production control and efficiency during a corporate restructuring phase (pre-bankruptcy workforce reduction).

Industry or Service: Rare Earth Metals / Mining / Chemical Processes

Client Info: North American industrial mining and materials company

Duration & Engagement Type: 6 months / Independent contract

Results:

Designed and implemented an automated defoamer system, reducing manual interventions by 30% and cutting labor-related downtime by 15%.

Debugged instrumentation and optimized PLC and SCADA logic, reducing reagent waste by 12%.

Supported continuous production of cerium during business transition into bankruptcy and reduction of onsite workforce.
USA (Nationwide)

Ongkharak, Thailand

Subang Jaya, Malaysia
Impact Summary: Led Lean Manufacturing and digital workforce transformation for 7 new client factories in Thailand and Malaysia, while maintaining retention of ~60 existing US-based client sites, driving rapid productivity and cost improvements.

Industry or Service: SaaS for Manufacturing / Lean Operations / Shop-floor Coaching / Executive Coaching

Client Info: SE Asia-based enterprise manufacturing facilities and various US-based mid-market manufacturing facilities (food, beverage, nutraceuticals, and consumer packaged goods)

Duration & Engagement Type: 30 months / Consulted via US/UK-based agency

Results:

Improved plant productivity at 7 new SE Asia-based client sites by 8–15% within three months post-implementation.

Completed 12 SE Asia-based Kaizen projects, achieving $1.2M+ in annual labor savings and $6M in capacity gains.

Supported the retention of ~60 US-based manufacturing sites with ongoing coaching of both shop-floor operator level and executive leadership.

Standardized 500+ pages of operator coaching materials used company wide.

Symbolic representation of a computer with design principles, for the category Product Design and UX/UI

Product Design & UX/UI

Berlin, Germany
Impact Summary: Led a full UX and product redesign of an electric vehicle charging app, dramatically improving usability, satisfaction, and product adoption.

Industry or Service: B2C / E-Mobility / EV Charging / SaaS / Mobile Apps / iOS / Android

Client Info: European manufacturer of electric vehicle chargers

Duration & Engagement Type: 24 months (Senior Product Designer)

Results:

Led end-to-end redesign of the mobile app (iOS & Android), increasing user satisfaction from 30% to 80%+.

Improved task success rates from 40% to 90%, significantly reducing user friction.

Ran 40+ design reviews, aligning product, engineering, and business teams under a tight 6-month delivery timeline.

Implemented UX research, analytics, and Google HEART metrics, reducing user-reported issues by 50% and enabling faster iteration.
Munich, Germany
Impact Summary: Designed and validated next-generation home energy management experiences, combining deep user research with data-driven UX to launch new products and subscription services.

Industry or Service: B2C / Smart Home / IoT / Consumer Electronics

Client Info: European market leader in smart thermostats and AC control systems

Duration & Engagement Type: 12 months (Senior Product Designer)

Results:

Delivered a fully validated app prototype in under 6 months, based on 30+ user interviews and usability tests.

Designed scalable data visualization systems for complex energy data across 30+ screens.

Created a personalized onboarding for the target users, increasing feature engagement by 70%.

Led UX for a new subscription-based service, improving conversion rates by 20% through integrated upsell flows.
Tehran, Iran
Impact Summary: Led user research and growth-focused product design for Iran’s fastest-growing navigation app, increasing engagement and revenue through data-driven UX and behavioral insights.

Industry or Service: Mobile Apps / B2C / iOS / Android / Navigation / Mapping

Client Info: 6M+ user navigation platform in Iran

Duration & Engagement Type: 6 months (Senior User Researcher & Product Designer)

Results:

Increased user engagement from 40% to 65% by redefining UX writing and Tone of Voice.

Conducted 100+ usability tests, surveys, and interviews, shaping high-impact improvements to the Point of Interest feature.

Improved research and analytics team productivity by 30% through better collaboration and qualitative analysis workflows.

Drove 10% revenue growth by identifying and activating new user personas.
Tehran, Iran
Impact Summary: Led UX strategy, design system, and product design across large-scale fintech and insurance platforms, improving retention, onboarding, and operational efficiency for tens of millions of users.

Industry or Service: SaaS / Mobile Apps / B2C / B2B / iOS / Android / Fintech / Insurance

Client Info: 60M+ user super application (ride-hailing, delivery, travel, payments)

Duration & Engagement Type: 30 months (Lead Product Designer)

Results:

Led and mentored a 6-person UX team, strengthening cross-functional collaboration and Agile adoption.

Reduced payment default rates by 30% through redesigned onboarding and user profile flows.

Increased user retention by 10% by analyzing behavioral data from 20,000+ users.

Implemented Agile UX workflows, improving team communication efficiency by 54% and accelerating delivery.